Refund policy
Return window
We accept return requests within 30 days after delivery.
Eligibility
Items must be unworn, unused, with tags, and in their original packaging. Proof of purchase is required.
How to start a return
Use the Contact page on our store before sending anything back. We will review your request and provide the return address and instructions. Items returned without prior authorization may not be accepted.
Damaged, defective, or incorrect items
Inspect your order when it arrives. Contact us as soon as possible if an item is damaged, defective, or incorrect so we can review the issue and make it right.
Exceptions
Personalized products, gift cards, and items marked final sale cannot be returned. Contact us if you are unsure whether your item is eligible.
Exchanges
The fastest way to exchange an item is to request a return and, after the return is accepted, place a new order for the replacement.
European Union customers
If an order is shipped into the European Union, you may have a 14-day right to cancel or return the order under applicable law. Returned items must be unworn, unused, with tags, and in their original packaging, with proof of purchase.
Refunds
We will notify you after the return is received and inspected. If approved, the refund will be issued to the original payment method. Processing time depends on the payment provider and financial institution.